Frequently Asked Questions
Everything you need to know about your Actively Black experience.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 5-8 business days. Please allow 2-3 business days for our team to process and pack your order before it is handed off to the carrier.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are free, while returns for a refund to the original payment method incur a small restocking fee.
How should I care for my high-performance athleisure?
To maintain the integrity of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or fabric softeners as they can break down moisture-wicking properties.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I know which size to order?
Each product page features a detailed size guide. Our gear is designed for a performance fit; if you prefer a more relaxed feel, we generally recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options through Afterpay and Klarna.